Privacy Policy

Account information: We collect your email address, name, login method, profile details, avatar, and account preferences so you can sign in and use Presence across devices.

Practice information: We store goals, focus areas, routines, reminders, practice history, progress, scores, XP, lessons, coaching sessions, and app feedback.

Content you provide: Presence may store text responses, conversation practice messages, voice recordings, transcripts, style images, support requests, and feedback you submit.

Subscription information: We store plan status, premium access state, product identifiers, RevenueCat identifiers, and related billing metadata. Payments are handled by Apple App Store, Google Play, and RevenueCat. We do not store full payment card details.

Device and diagnostics: We may collect app version, platform, device type, push notification tokens, error logs, crash information, and basic usage events to improve reliability.

• Create and manage your Presence account.
• Sync profile, goals, routines, progress, and practice history.
• Generate AI-assisted coaching, speaking feedback, simulations, and style review.
• Send reminders and push notifications you enable.
• Process subscriptions and restore purchases.
• Provide customer support and respond to privacy requests.
• Detect bugs, prevent abuse, and improve app performance.

Presence uses OpenAI, a third-party AI service provider, for optional AI coaching features such as speaking feedback, conversation simulations, reply suggestions, and style review.

Before Presence shares your personal data or user content with OpenAI for AI features, the app asks for your permission inside the app. This consent is stored securely and is not requested repeatedly unless the disclosure changes or your device/app storage is cleared.

When you choose to use AI features and grant permission, data shared with OpenAI may include voice recordings, transcripts, typed messages, uploaded style images, selected scenarios, replies, and recent conversation context.

Presence uses this data only to provide the AI feature you request, such as transcription, coaching feedback, roleplay responses, style review, or reply suggestions. Presence does not sell this data. AI output may be inaccurate, incomplete, or unsuitable. Users should use their own judgment before relying on suggestions in real situations.

Presence uses trusted service providers for app operations, account access, secure data storage, notification delivery, subscriptions, purchases, support, security, analytics, diagnostics, and optional AI coaching features.

These providers include RevenueCat for subscription entitlement management, Apple App Store and Google Play for purchases, notification delivery providers for reminders, and OpenAI for optional AI coaching features. We require service providers to process data only for the services they provide to Presence and to protect personal data with appropriate safeguards.

We do not sell personal data. We share information only with service providers needed to operate Presence, when required by law, to protect users and the app, or when you ask us to perform an action.

Microphone: Presence asks for microphone access when you record voice practice for speaking feedback.

Photos: Presence may ask for photo access when you upload images for style review or related features.

Notifications: Presence asks for notification permission only when reminders or practice prompts are enabled.

AI data sharing: Presence asks for permission before sending your personal data or user content to OpenAI for optional AI features.

Tracking: Presence does not sell your data or track you across other companies' apps and websites for advertising.

We keep your account and practice data while your account is active. You can delete your account in the app from Profile, Settings, Delete Account. Deletion removes your Presence account profile, progress, practice history, reminders, avatar files, and saved app data, except limited records retained where required for legal, security, fraud prevention, tax, accounting, or payment compliance.

Users can delete their account directly inside the Presence app: Profile, Settings, Delete Account. If you cannot access your account, contact savaniadit@gmail.com from your account email.

Deleting your Presence account does not automatically cancel an active App Store or Google Play subscription. Subscriptions must be managed through Apple ID or Google Play subscription settings.

Presence is not intended for children under 13.

We use reasonable technical and organizational safeguards, but no internet service is completely secure.

We may update this policy. The effective date will be updated when changes are made.

For privacy questions, contact savaniadit@gmail.com.