Confidence practice made calmer

Contact Presence

Effective date: June 2, 2026

Contact: savaniadit@gmail.com

Need help with Presence? We are here to help with account access, subscriptions, coaching tools, privacy, account deletion, bug reports, and feedback.

Primary support email: savaniadit@gmail.com

What We Can Help With

Signing in or creating an account
Apple Sign-In issues
Speaking Lab, Presence Simulator, Style Review, and coaching feedback
Subscription or restore purchase questions
Notifications and reminders
Account deletion
Privacy questions
Bug reports and feedback

What To Include

When contacting support, please include:

Presence account email
Device model
iOS or Android version
App version
Screenshot or screen recording if helpful
Purchase product name if purchase-related
Short explanation of what happened

Purchases and Refunds

Subscriptions and in-app purchases are processed by Apple App Store or Google Play. Presence can help check premium status and restore purchase issues, but refunds and billing cancellations are handled by the applicable app store.

Account Deletion

Users can delete their account directly in the app: Profile, Settings, Delete Account. If you cannot access the app, email savaniadit@gmail.com from your account email with subject "Delete Presence account".

Response Time

We aim to reply within 2-3 business days.

Emergency Notice

Presence is not an emergency service. For urgent medical, mental health, safety, legal, or emergency issues, contact the appropriate local authority or emergency service directly.